Store General Manager -Sana Safinaz- Karachi

Full Time
Employment Info

Exciting Opportunity with Sana Safinaz: Store General Manager at Dolmen Mall Clifton

Sana Safinaz, a leader in Pakistan’s retail and fashion industry, is looking for an experienced Store General Manager to oversee operations at their flagship location in Dolmen Mall Clifton. This position is ideal for candidates with a strong background in retail management who are passionate about fashion and are ready to drive results in a dynamic retail environment.


Position: Store General Manager

  • Location: Dolmen Mall Clifton, Karachi
  • Qualification Required: Master’s degree (preferred)
  • Experience Required: 7-8 years in retail operations
  • Application Deadline: November 5, 2024

Key Responsibilities

The Store General Manager will play a central role in managing day-to-day operations, delivering a premium customer experience, and driving sales to meet company objectives. Key responsibilities include:

  1. Overseeing Retail Operations: Ensure smooth store functioning, from staff management to inventory oversight, while adhering to Sana Safinaz’s operational standards.
  2. Team Leadership: Lead, motivate, and develop a team of retail professionals, ensuring high productivity and engagement.
  3. Customer Experience Management: Foster a customer-centric culture by upholding excellent service standards and enhancing the shopping experience.
  4. Sales and Profitability: Implement sales strategies to achieve targets, monitor store performance, and optimize operations to improve profitability.
  5. Inventory and Stock Management: Supervise inventory control processes to maintain adequate stock levels and prevent losses.
  6. Compliance and Reporting: Ensure store adherence to company policies and provide regular performance reports to senior management.

Preferred Skills and Qualifications

To excel in this role, the ideal candidate should possess:

  • Educational Background: A Master’s degree, preferably in Business Administration or a related field, is highly desirable.
  • Retail Expertise: At least 7-8 years of experience in retail management, with a proven track record in store operations.
  • Leadership Abilities: Strong team management skills to lead a diverse group of retail staff towards shared goals.
  • Customer Focus: Excellent customer service skills, with a focus on delivering a high-quality shopping experience.
  • Sales Acumen: Understanding of sales strategies and the ability to implement tactics that drive revenue growth.
  • Problem-Solving Skills: Ability to troubleshoot and handle operational challenges efficiently.
  • Communication Skills: Effective verbal and written communication skills to engage with both team members and customers.

Why Join Sana Safinaz?

Sana Safinaz is one of Pakistan’s most renowned fashion brands, offering a work culture that promotes growth, creativity, and innovation. As the Store General Manager, you will have the opportunity to make a significant impact on the brand’s retail success while working in an exciting and fashionable environment.


How to Apply

Interested candidates should submit their updated CVs to careers.retail@sanasafinaz.com with the subject line “Store GM-DMC.” Make sure to apply by November 5, 2024, to take advantage of this unique opportunity.


This role is perfect for experienced retail professionals eager to showcase their skills in a prestigious brand environment. Join Sana Safinaz and help define the future of fashion retail in Pakistan!

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