Exciting Career Opportunity: CCU Analyst at Meezan Bank

Meezan Bank, the premier Islamic bank in Pakistan, is offering a fantastic opportunity for fresh graduates and young professionals eager to build a career in the service industry. We are currently hiring for the position of CCU Analyst in our Service Quality Department – Customer Support Group at the Head Office in Karachi.

Position:

• CCU Analyst

Department:

• Service Quality Department – Customer Support Group

Location:

• Head Office, Karachi

Eligibility Criteria:

• Experience:
  • Fresh Graduates to individuals with up to 2 years of relevant work experience. This is a perfect opportunity for those who are new to the job market or have a bit of experience and are looking to grow within the banking sector.
• Educational Qualification:
  • A Bachelor’s degree is the minimum requirement, with a preference for candidates holding a Master’s degree from an HEC-recognized institute or university.
  • Qualification in Islamic Finance will be a strong advantage, aligning with Meezan Bank’s commitment to Islamic banking principles.

Job Description:

As a CCU Analyst, you will play a pivotal role in ensuring exceptional customer service and upholding the bank’s reputation for quality and reliability. Your responsibilities will include:

• Customer Advocacy:
  • Act as an ambassador for the customers’ voice within the bank, ensuring their needs and concerns are heard and addressed.
• Query and Complaint Handling:
  • Manage customer queries and complaints from start to finish, ensuring that every issue is resolved effectively and efficiently.
• Problem-Solving:
  • Investigate customer concerns thoroughly and ensure they are addressed in both letter and spirit, reflecting Meezan Bank’s commitment to customer satisfaction.

Why Join Meezan Bank?

• Islamic Banking Leader:
  • Work with Pakistan’s leading Islamic bank, which is at the forefront of providing Shariah-compliant financial services.
• Career Growth:
  • This role offers significant opportunities for learning and growth within the bank, especially for those passionate about customer service and Islamic banking.
• Supportive Environment:
  • Be part of a dynamic team in a supportive and professional work environment.

How to Apply:

Interested candidates who meet the eligibility criteria are encouraged to apply by sending their resume to Meezan Bank’s recruitment portal. Ensure that your resume highlights your customer service experience, educational background, and any relevant qualifications in Islamic Finance.

Application Deadline:

• Apply as soon as possible to secure your chance to join Meezan Bank’s Service Quality Department.

Meezan Bank is an equal opportunity employer and strongly encourages individuals passionate about Islamic finance and customer service to apply.