Are you ready to “Savor the Success” with one of the world’s most iconic quick-service brands? KFC Pakistan is now hiring Shift Managers for our Lahore restaurants — here’s everything you need to know to apply.
KFC (Kentucky Fried Chicken) is a globally recognized leader in the quick-service restaurant (QSR) industry. In Pakistan, KFC has grown rapidly over the last two decades, combining Colonel Sanders’ famous fried chicken recipes with best-in-class local service and a vibrant team culture. As part of our expansion in Lahore, we’re looking for dynamic Shift Managers to help deliver exceptional guest experiences on every shift.
As a Shift Manager, you will be the captain of your shift: ensuring smooth daily operations, leading a team of front-line staff, and upholding KFC’s high standards for quality, service, cleanliness, and safety.
Key Responsibilities:
Team Leadership: Supervise, coach, and motivate a crew of 10–20 team members during your shift.
Operations Management: Oversee order preparation, food quality checks, cash handling, and end-of-day reconciliation.
Guest Experience: Greet customers, resolve issues quickly, and ensure every guest leaves satisfied.
Inventory & Stock Control: Monitor stock levels, place replenishment orders, and minimise waste.
Health & Safety Compliance: Enforce food-safety protocols, kitchen hygiene, and workplace safety guidelines.
Reporting: Complete shift-reports, highlight any incidents or performance issues to the Restaurant Manager.
Education & Experience:
Bachelor’s degree (preferred) or equivalent experience in Hospitality, Business, or a related field.
Minimum 2 years’ supervisory experience in a quick-service or retail environment.
Skills & Attributes:
Strong leadership and communication skills in English and Urdu/Roman Urdu.
Ability to multitask in a fast-paced environment and make quick decisions.
Excellent customer-service mindset and a passion for teamwork.
Basic numeracy for cash-handling and inventory tracking.
Work Schedule: Flexible to work rotational shifts, including mornings, evenings, weekends, and public holidays.
Competitive salary in PKR, commensurate with experience.
Performance‐based incentives and monthly bonuses.
Staff meal discounts, uniform allowance, and medical coverage.
Career development: Access to KFC’s global training programs and clear pathways to Restaurant Manager and beyond.
Online: Visit our Careers page at www.kfc.com.pk/careers and complete the Shift Manager application form.
Email: Send your CV and cover letter to hrcareers@kfc.com.pk with the subject line “Shift Manager – Lahore.”
In-Restaurant: Drop off your resume in person at any of our Lahore outlets—ask for the Restaurant Manager.
Deadline for applications: Please apply by [insert closing date, e.g., 15th July 2025]. Only shortlisted candidates will be contacted.
Ready to lead a high-energy team and build your career with KFC Pakistan?
Apply today and take your first step toward savoring success with KFC!