Launch Your Career with Bank AL Habib: Phone Banking Officer Position

Bank AL Habib is hiring for the position of Phone Banking Officer in the Call Center – ADC Business Division. This is an ideal opportunity for fresh graduates who are interested in entering the banking sector and developing skills in customer service, problem-solving, and communication. Based in Karachi, this role offers a stepping stone into a dynamic environment where you can build a strong foundation in banking services.

Position Overview: Phone Banking Officer

• Position Title: Phone Banking Officer
• Department: Call Center – ADC Business Division
• Location: Karachi
• Application Deadline: November 8, 2024

Role Responsibilities

As a Phone Banking Officer at Bank AL Habib, you will be part of a dedicated team providing excellent customer support and facilitating banking services. Your responsibilities will include:

• Customer Assistance: Handling incoming calls from customers to address their banking inquiries, resolve issues, and provide accurate information on services and products.
• Transaction Support: Assisting customers with account inquiries, transactions, and banking operations, ensuring smooth and efficient service delivery.
• Problem Solving: Responding to customer complaints, troubleshooting issues, and escalating cases as necessary for resolution.
• Data Recording: Logging and maintaining accurate records of customer interactions and transactions within the bank’s system.

Eligibility Criteria

• Educational Qualification: Minimum requirement is a Bachelor’s degree.
• Experience Level: Open to fresh graduates, providing a gateway to those new to the banking industry.
• Skills and Competencies:
  • Communication Skills: Strong verbal communication skills to effectively interact with customers.
  • Customer Service Orientation: Friendly and proactive approach to customer satisfaction.
  • Attention to Detail: Accuracy in handling transactions and maintaining customer records.
  • Adaptability: Ability to handle multiple inquiries in a fast-paced environment.

Why Choose Bank AL Habib?

Bank AL Habib is committed to fostering growth for its employees, making this an excellent entry-level opportunity to start a career in banking. The Phone Banking Officer role provides exposure to the fundamentals of customer service in banking and is an ideal launchpad for those interested in growing within a reputable financial institution.

Application Process

Interested candidates are encouraged to apply through the careers section on the Bank AL Habib website at www.bankalhabib.com/current-openings. The last date to apply is November 8, 2024.

Contact Information: For any queries, candidates can reach out at 021-111-014-014.

Take the next step in your career journey with Bank AL Habib and start building your professional future in banking today!