Are you passionate about customer service and enjoy interacting with people? Do you have strong communication skills and the ability to resolve queries efficiently? If yes, Nishat Chunian Ltd. is looking for a Customer Support Executive to join its dynamic team at the Head Office in Lahore.

This role offers an opportunity to work with one of Pakistan’s leading textile and business groups, where you will play a vital role in delivering exceptional customer experiences.

📌 Job Details

📍 Company: Nishat Chunian Ltd.
📍 Position: Customer Support Executive
📍 Location: Head Office, Lahore
📍 Application Deadline: February 25, 2025
📍 How to Apply: Visit www.careers.nishat.net to submit your application.

🔹 Key Responsibilities

As a Customer Support Executive, your role will include:

✅ Handling Customer Queries:

• Respond promptly to customer inquiries via phone, email, or live chat.
• Provide accurate information about products, orders, and company policies.

✅ Issue Resolution & Complaint Handling:

• Acknowledge and resolve customer complaints effectively.
• Direct unresolved issues to the appropriate department for a prompt solution.

✅ Order & Request Processing:

• Process customer orders, applications, and forms.
• Ensure smooth handling of customer transactions and documentation.

✅ Record Keeping & Reporting:

• Maintain detailed records of customer interactions, transactions, comments, and complaints.
• Assist in improving service processes by tracking customer feedback.

📌 Eligibility Criteria

🎓 Education Requirements:

• Bachelor’s or Master’s degree in Business, Marketing, Communications, or a related field.

💼 Experience Requirements:

• 2-3 years of relevant experience in customer service or a related field.

🛠 Key Skills & Competencies:

• Strong verbal and written communication skills.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Excellent problem-solving and conflict resolution skills.
• Experience in handling CRM systems and customer databases is a plus.

🔹 Why Join Nishat Chunian Ltd.?

💡 Work with a Leading Brand: Be part of one of Pakistan’s most well-known business groups.
📈 Career Growth: Gain professional experience in a thriving and supportive environment.
🤝 Dynamic Work Culture: Work in a collaborative and customer-focused team.
💰 Competitive Salary & Benefits: Attractive remuneration package with learning and development opportunities.

📩 How to Apply?

📢 Application Process:

• Visit www.careers.nishat.net and submit your application before February 25, 2025.

🚀 Take the next step in your career with Nishat Chunian Ltd. Apply today!