Join Bank AL Habib as a Complaint Officer
Are you a customer-focused professional with experience in handling complaints? Bank AL Habib is hiring Complaint Officers to join their Customer Services Division at the Karachi office. This is your opportunity to work in a dynamic and rewarding environment with one of Pakistan’s leading banks.
Position Overview
Job Title: Complaint Officer
Department: Customer Services Division
Location: Karachi
Application Deadline: December 6, 2024
Eligibility Criteria
- Education: Minimum Bachelor’s Degree from an HEC-recognized institution.
- Experience: At least 1 year of experience in handling banking complaints.
- Skills: Strong communication and problem-solving skills to manage customer queries effectively.
Key Responsibilities
As a Complaint Officer, your primary responsibility will be to address and resolve customer grievances efficiently and professionally. Key tasks include:
- Customer Complaint Handling:
- Receive, document, and address complaints from customers.
- Ensure prompt and effective resolution of complaints in line with bank policies.
- Communication Management:
- Coordinate with internal departments to address customer concerns.
- Provide clear and timely updates to customers regarding their complaints.
- Process Improvement:
- Identify recurring issues and recommend improvements to processes.
- Contribute to enhancing the overall customer experience.
Why Join Bank AL Habib?
- Be part of a trusted financial institution with a strong reputation for excellent service.
- Work in a professional environment that values innovation and customer satisfaction.
- Opportunities for professional growth and skill development.
How to Apply
Interested candidates are encouraged to apply online via the Bank AL Habib Careers Portal by December 6, 2024.
For further details, contact Bank AL Habib at 021-111-014-014 or visit www.bankalhabib.com.
About Bank AL Habib
Bank AL Habib Limited is one of Pakistan’s premier banks, renowned for its commitment to delivering exceptional financial services. By joining the bank, you’ll be part of a team dedicated to upholding the highest standards in customer care and innovation.
Start your journey with Bank AL Habib—apply now to make an impact!
