Join Airblue as a Call Center Counselor – A Gateway to a Rewarding Career

Are you passionate about providing exceptional customer service and possess excellent communication skills? Airblue, a leading airline in Pakistan, is offering an exciting opportunity to join their Call Center Team at their Islamabad headquarters. If you’re looking for a dynamic role in a reputable organization, this position might be the perfect fit for you!

About the Role: Call Center Counselor

As a Call Center Counselor, you will be the first point of contact for customers, helping them with inquiries, bookings, and other service-related concerns. This role is integral to maintaining Airblue’s reputation for exceptional customer service.

Key Details

• Position: Call Center Counselor
• Department: Call Center
• Location: Islamabad Headquarters
• Experience: Minimum 1 year of relevant work experience
• Age Range: 22–28 years
• Education Requirement: Minimum Intermediate or A’ Levels, or an equivalent qualification

Required Skills and Attributes

To excel in this role, candidates must possess the following:

1. Fluency in Spoken English:
   • Strong verbal communication skills in English are mandatory to interact effectively with a diverse customer base.
2. Customer-Oriented Personality:
   • A pleasant demeanor and the ability to remain calm and composed under pressure.
3. Technical Proficiency:
   • Competency in computer usage, including basic software and online tools, is essential for daily operations.
4. Adaptability:
   • Willingness and flexibility to work round-the-clock shifts, including night shifts, to meet the dynamic requirements of the aviation industry.
5. Preferred Experience:
   • Candidates with prior experience in UK/US-based call centers will have an added advantage.

Why Join Airblue?

• Reputable Brand: Be a part of one of Pakistan’s leading airlines.
• Career Growth: Opportunities to enhance your skills and advance your career in the aviation and customer service sectors.
• Dynamic Work Environment: Work in a fast-paced, team-oriented setting that values professionalism and innovation.

Application Process

• Deadline: Submit your application by 25th January 2025.
• How to Apply: Visit Airblue Careers Page to apply online.

Take the First Step Towards Your Dream Career

Don’t miss out on this opportunity to join Airblue’s dedicated team. Enhance your career while contributing to an exceptional customer experience in the aviation industry. Apply today and embark on a journey of growth and excellence!