Job Opportunity: Business Analyst – Restaurant Operations at Domino’s

Domino’s is seeking a Business Analyst to join its team and help improve restaurant operations through data-driven insights and strategic initiatives. This role is ideal for a candidate with a passion for analytics and the ability to drive improvements in restaurant efficiency, customer satisfaction, and sales expansion.

Position: Business Analyst – Restaurant Operations

Location: Not specified (likely Pakistan)
Company: Domino’s
Application Deadline: Not mentioned

Job Responsibilities:

As a Business Analyst in the Restaurant Operations team, you will be responsible for improving the operational efficiency of Domino’s restaurants. Your key duties will include:

• Data Collection, Cleaning, and Visualization:
  Gather and analyze operational data to identify trends and provide actionable insights.
• Tracking KPIs:
  Monitor key performance indicators (KPIs) related to restaurant operations and suggest improvements to enhance efficiency.
• Complaint & Cancellation Analysis:
  Analyze customer complaints and order cancellations, offering proactive solutions to minimize issues and improve customer satisfaction.
• Collaboration with Call Centers:
  Work closely with the call center team to streamline service and boost customer satisfaction levels.
• Sales Monitoring & Expansion:
  Track trade area sales and pinpoint opportunities for restaurant expansions in promising locations.

Requirements:

To be considered for the Business Analyst role, you must meet the following qualifications:

• Education:
  • Minimum of a Bachelor’s degree or equivalent in a relevant field.
• Experience:
  • At least 3 years of relevant experience in business analysis, preferably in the restaurant or food service industry.
• Skills:
  • Strong analytical skills, particularly in data analysis and visualization.
  • Experience in working with operational KPIs and providing actionable insights.
  • Excellent communication and collaboration skills, particularly in working with cross-functional teams like call centers.

Why Join Domino’s?

Domino’s is one of the leading global pizza chains, known for its innovative approach to customer service and restaurant operations. This role offers the chance to play a critical role in optimizing restaurant performance, directly impacting customer experience and sales growth.

With a culture that promotes professional development and continuous learning, this position offers a dynamic environment for growth and success.

How to Apply:

Interested candidates should send their resumes to Careers@dominos.com.pk. Be sure to highlight your experience in business analysis and restaurant operations to stand out.

If you’re ready to bring your analytical skills to a world-renowned brand, apply for the Business Analyst – Restaurant Operations role at Domino’s today!