Are you a skilled automotive professional passionate about after-sales operations and technical support? Ghandhara Automobiles Limited, a leading name in the Pakistani automotive industry, is seeking applications for the role of Assistant Manager / Deputy Manager (After Sales Operation).

If you have strong expertise in vehicle electronic systems, diagnostic handling, and customer support, this is your chance to join a reputable organization offering growth and innovation.

🏢 About Ghandhara Automobiles Limited

Ghandhara Automobiles Limited is home to iconic brands like Dongfeng, Renault Trucks, and Chery Motors. With a commitment to delivering high-quality vehicles and exceptional customer service, Ghandhara stands as a trusted name in the automotive landscape. The company fosters a culture of professionalism, diversity, and continuous learning.

💼 Position Overview

• Position Title: AM/DM – After Sales Operation

• Department: After Sales Support

• Location: Head Office, Sher Shah, Karachi

• Employment Type: Full-time

📋 Key Responsibilities

As an Assistant Manager / Deputy Manager – After Sales Operation, you will be responsible for ensuring efficient after-sales support, technical problem-solving, and dealership management.

Your key duties include:

• Customer & Dealership Support:

  • Provide technical and operational support to customers and dealership networks.

• Product Technical Reporting:

  • Prepare and present detailed product technical reports and investigation findings.

• Warranty Claims Management:

  • Handle and process warranty claims efficiently, ensuring fair and quick resolution.

• Dealership Evaluations:

  • Evaluate dealership performance in after-sales services, identifying areas for improvement.

• Repair Operations:

  • Offer hands-on assistance in vehicle repair operations, especially in troubleshooting complex electronic systems.

• Parts Management:

  • Monitor and support spare parts management processes at dealerships.

• Training & Development:

  • Develop training materials and conduct training sessions for dealerships and internal staff on product updates, repair techniques, and system operations.

• Technical Documentation Management:

  • Manage Electronic Service Manuals (ESM), Field Reporting System (FRS) data, and Product Technical Bulletins.

🎓 Required Qualification & Experience

• Education:

  • B.E., B.S., or B.Tech in Automotive Engineering, Mechanical Engineering, or Industrial Engineering from a recognized institution.

• Experience:

  • 4 to 6 years of relevant experience in the automobile industry, specifically within a distributor’s sales and service department.

🌟 Key Skills and Competencies

• Proficiency in handling diagnostic equipment and troubleshooting vehicle electronic systems.

• Strong knowledge of ERP systems and MS Office Suite (Excel, Word, PowerPoint).

• Expertise in warranty claim processing and technical issue management.

• Familiarity with managing DMS (Dealer Management Systems).

• Ability to interpret and manage service bulletins and technical updates.

• Excellent communication, analytical, and customer service skills.

• Strong training and presentation abilities.

🌍 Why Join Ghandhara Automobiles Limited?

• Work with a leading automotive group representing international brands.

• Career growth opportunities in a professional and progressive work environment.

• Be part of a company promoting diversity and inclusion — females are strongly encouraged to apply.

• Access to training, career development, and skill enhancement programs.

• Competitive salary and benefits package.

📩 How to Apply?

Ready to accelerate your career in the automotive industry?

👉 Send your updated resume to: careers@ghandhara.com.pk

🔖 Subject Line: Application for AM/DM – After Sales Operation

🗓️ Last Date to Apply: April 30, 2025

📝 Application Tips

• Tailor your resume to highlight your experience in after-sales operations, technical support, and dealership management.

• Showcase any experience handling electronic diagnostic tools, technical report writing, or vehicle troubleshooting.

• Emphasize your ability to train, lead, and manage teams effectively.

🚀 Drive Your Career Forward with Ghandhara Automobiles!

If you are passionate about vehicles, customer satisfaction, and technical excellence, this is the perfect role for you.
Apply now and join a team that is driving the future of mobility!

🌟 Start your journey with Ghandhara Automobiles Limited today!